IT Support Service for SOHO

Many small office and home office (SOHO) computer users rely on the Internet for daily correspondence and business transactions.  ITSupportDesk understands the specific IT needs of a small office and home office (SOHO). The SOHO computer support service is for company with up to five personal computers. Our monthly maintenance and support plans give you peace of mind for your IT needs. Why not just hand off your IT support to us and focus on big issues. Let us be your virtual IT department!

Maintenance & Technical Support

Computer systems need regular maintenance in order to prevent and fix any problems in its early stage. Our maintenance plans are tailored to your needs. We provide technical support to your users and monitor the health of your systems and update patches when required.

System / Server Administration

We administer web servers, FTP servers, DNS servers, DHCP servers, file server, print servers, mail servers, Windows server, Linux server, database servers, etc that support your day to day business. Whether you want o add a user account, a printer or a new system to you existing system, we can do it for you quickly.

Network

Did you ever encounter problems in accessing a network resource or not able to browse the Internet? Do you need to access your office resources while you are on the road? We could analyze your network problems and have it fixed. We can also build virtual private network (VPN) that allows authenticated users to access office resource securely while away.

Security

Do you have a firewall in place to protect your network, servers and systems from external attacks such as hackers? We can set up and configure firewall system and rules to protect your systems and data.

Anti Virus / Spyware

Computer viruses and spywares can cause loss of important data and information. Anti-virus software combined with anti-spyware protects business network against viruses, spyware, adware, Trojans, spam, and unwanted applications. You need this kind of software to keep valuable data from being compromised.

Business Continuity

When system failure or disaster happens, you need to have your business operation back to normal quickly. IT disaster recovery plan would minimize the impact to your business.

Backup and Recovery

Data backup is important to ensure that you could restore the data back to an earlier state when mistakes happen or software / hardware failure. You need to backup your data into a tape drive, an external hard drive or an optical disc regularly.

Redundancy

Redundancy means that a duplicate of your system or data is running or is kept parallel. When one copy is failed, another copy is taking place. This keeps your data or system highly available with minimal disruption to your business.

ITSupportDesk provides on-site computer support services or remote technical support services to customers in Vancouver, Surrey, Burnaby, Richmond, Coquitlam, North Vancouver, West Vancouver, New Westminster, White Rock, Port Coquitlam, Port Moody, Delta, Langley, Maple Ridge and Pitt Meadows. 

How may we help you?

To discuss how we can help your organization, call us 778-668-9803 or send us an e-mail.

Our Clients

Testimonial