Computer and IT Support ServicePaks

We are your virtual IT department and computer support Helpdesk. Our monthly plans provide you professional support for your computer needs with minimum investment.

Home Computer User Support Services

CompuEasy Monthly Membership - $19.95 / month

  • Unlimited email support
  • Optimize Microsoft Windows Vista, XP or 2000 operating system and Microsoft Office 2007, 2003, XP/2002, or 2000 software to improve system performance and security
  • Update Microsoft software and eliminate compatibility issues
  • Answer "how to" questions related to the Microsoft Windows Vista / XP / 2000 operating system, Microsoft Office 2007, 2003, XP/2002 and Internet browsers
  • Provide hardware and software recommendations
  • Provide troubleshooting and problem identification help for hardware and network issues
  • Provide support for software firewalls and parental controls
  • Antivirus and antispyware installation and configuration
  • Configure internet browser to block pop-up windows
  • 15% discount for on-site and remote support service

 

Business Computer Maintenance Services

Desktop Maintenance Plan - $39.95 / PC / month

  • Microsoft Windows based computers
  • Desktop computer configurations
  • System patch management
  • Standardization of applications
  • Standard office application management and support
  • Disaster recovery preparation & monitoring
  • System policy enforcement
  • Windows error & event monitoring
  • Monthly incident report
  • IT Helpdesk support
  • Monthly virus and spyware check (software required)
  • Complimentary remote support (30 minutes)
  • 20% discount for on-site and remote support

Server & Network Maintenance - $129.00 / server / month

  • Operating system administration - Windows Server
  • Performance monitoring of servers (monitoring CPU, disk space, memory utilization) and fine-tuning
  • Securities & privileges management
  • Login Script management & auditing
  • Regular backup scheduling
  • Anti-virus management
  • Firewall rules management
  • Desktop & User management
  • Profile management
  • Help Desk support
  • 20% discount for on-site and remote support

Note:

  1. There are no minimum contract term for the service.
  2. Fees must be paid in advance for the service month.

How may we help you?

To discuss how we can help your organization, call us 778-668-9803 or send us an e-mail.

Our Clients

Testimonial