Business IT Solutions

Each business has its unique requirement for information communications technology to support the growth of business. We listen to your needs and tailor solutions to meet your needs.

Support and Maintenance

ITSupportDesk provides technical support, user support and systems maintenance service for business to ensure work efficiency and productivity. Support and maintenance plans include,

  • 24 x 7 active monitoring
  • On-site support
  • Remote support
  • Email and phone support
  • System update and patches
  • Data backup and restore
  • Firewall configuration
  • Application support
  • User support

Network Fax

Do you need network fax software for your business to reduce cost, increase productivity and increase work efficiency? We offer fax solutions using RightFax, Omtool fax servers and  Dialogic fax boards. Network fax server can be integrated with your Exchange server, Lotus Notes, SMTP Servers and SharePoint. With network fax, you could send and receive fax via your mail client or via a web interface. Ask us for more details.

Auto Shop Management System

Are you the owner an auto shop? Do you want to upgrade your shop management software to an integrated system in order to increase work productivity and efficiency? We can provide you solution using Yes Management System, a next generation auto shop management system software, from Pace Software Inc. Yes Management System is automotive repair shop software with analysis tools to help you increase your revenue streams while simultaneously increasing your profit margin.

Customer Relationship Management System

Do you want to implement an CRM system to better manage your work force, sales and marketing opportunities and provide better customer service to your clients? ITSupportDesk provides you vTiger web based open source CRM system, that minimize your total cost of ownership (TCO). To build competitive advantage, companies need a CRM system that  will meet its exact requirements across marketing, sales and support. Click here to see the benefits of CRM.

PBX / VoIP

Do you need a full-featured, cost-effective Internet telephony PBX system for your company? With Asterisk implementation, you can own a full featured PBX system that increases the efficiency of your work force with minimal investment. Asterisk is an easy to use, flexible, scalable, and complete turn-key IP PBX solution with advanced unified communications capabilities.

Helpdesk Solution

Do you need a help desk solution that allows multiple agents to reply to email inquiries; categorizes inquiries; keeps history of each incident? We can implement the web based support ticket system osTicket for you. osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email and web-based forms into a simple easy to use multi-user web interface. Easily manage, organize and archive all your support requests and responses in one place while providing your clients with accountability and responsiveness they deserve.  osTicket enables customer service to be provided effectively and it is compilied with ITIL Service Desk best pratice. Please contact us for demo.

Web Development / E-commerce

Web site is a key element for your business. We design and develope corporate web site and ecommerce web sites. Our web site solutions are backed by the most popular open source web-based content management system (CMS) - Drupal, which allows non-technical users to create and update content anytime, anywhere without the need of programing skills. Your online store expands your business into a truly global business and turns your revenue stream 24/7. We implement online store solutions using the leading open source ecommerce system - osCommerce Online Merchant.

Internet Marketing

Search engine optimized web pages push your web site on the top of search result pages that brings more business opportunities to you. Our internet marketing service optimize your web sites for target customers using proven and ethical SEO techniques and practices.

How may we help you?

To discuss how we can help your organization, call us 778-668-9803 or send us an e-mail.

Our Clients

Testimonial