Remote Help Desk Support Service

  • Do you want to install a new program/software on you computer such a game, an anti-virus program, Windows Office suite, a tax program...?
  • Do you want to update security patches for Microsoft Windows or update the anti-virus definition...?
  • Do you want to setup your Internet email account with Outlook, Outlook Express, Eudora, Maximizer...?
  • Do you want to add a favorite link in your internet browser, block pop-up windows, and create a customized link...?
  • Do you want to create columns displayed newsletter content, password protect an Excel worksheet...?
  • Do you want to burn data files / music files into a CD or DVD, download a file / program from the Internet...?
  • Do you want to edit / update a web page, touch / crop a photo or image...?
  • Do you want to add a new user account in Windows, map a network drive...?

Our incident based application and software remote support service is a pay-as-you-go service for one computer issue. It provides you a fast and convenience way to access to a computer professional for assistance. Our support staff will help you resolve most application based problem or question you may encounter during using a Microsoft Windows based application or software remotely using remote access software. We can do the task for you quickly while you are looking at the monitor and see us how to do it.

Supported Applications:

  • Windows Office Suite ( Microsoft Word,  Microsoft Access,  Microsoft Excel)
  • Front Page
  • Dreamweaver
  • Internet Explorer
  • Microsoft Outlook
  • Outlook Express
  • Eudora
  • Firefox
  • Thunderbird
  • iTunes
  • Nero
  • Symantec Internet Security
  • Microsoft Windows XP / Vista
  • ACDSee
  • more ...

How may we help you?

To discuss how we can help your organization, call us 778-668-9803 or send us an e-mail.

Our Clients